Terms of Service

Please read these Terms of Service ("Terms") carefully before using the website at https://waterdamagesanantonio.us ("Site") or engaging the restoration services ("Services") of San Antonio Flood Damage Restoration ("Company," "we," "us," or "our"). By accessing the Site or requesting Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our Services.

1. Services Provided

We provide emergency and non-emergency water damage restoration, flood damage cleanup, mold remediation, fire and smoke damage restoration, storm damage repair, and sewage cleanup services to residential and commercial properties in Bexar County and surrounding areas of Texas. The scope, timeline, and pricing of each specific job are governed by the written estimate or work authorization provided to you before work begins.

2. Use of This Website

You agree to use this Site only for lawful purposes and in a manner that does not:

• Infringe the rights of any third party.
• Transmit spam, malicious code, or any content that is unlawful, defamatory, or harmful.
• Attempt to gain unauthorized access to any part of the Site or its related systems.
• Scrape, harvest, or collect data from the Site without our express written consent.

We reserve the right to terminate or restrict access to the Site at any time, without notice, for any violation of these Terms.

3. Accuracy of Information

We make reasonable efforts to keep the information on this Site accurate and current. However, we do not warrant that any content — including service descriptions, coverage areas, pricing ranges, or availability — is complete, accurate, or free of errors. Information on this Site is provided for general informational purposes only and does not constitute a binding offer or guarantee of specific results.

4. Service Estimates and Authorizations

Any estimate provided verbally or in writing is based on conditions observed at the time of assessment. Final pricing may vary if hidden damage, hazardous materials, or conditions not visible during the initial inspection are discovered during work. We will notify you of any material change in scope before proceeding. Work will not begin until you have reviewed and signed a written work authorization.

5. Insurance Claims

We can assist you in preparing and submitting documentation to your property insurance carrier. However, we make no representation that your claim will be approved or that your insurer will cover any specific amount. You remain responsible for payment of all charges for work performed regardless of the outcome of any insurance claim. Any assignment of benefits or direct billing arrangement must be agreed upon in writing prior to commencement of work.

6. Payment Terms

Payment terms are set forth in the written work authorization for each job. Unless otherwise agreed in writing, payment is due upon completion of the work or each billing milestone as specified. We reserve the right to charge interest on overdue balances and to exercise any lien rights available under applicable Texas law.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

• The Site and its content are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of your use of the Site or reliance on its content.
• Our total liability for any claim related to the Services shall not exceed the amount you paid us for the specific work giving rise to the claim.

Nothing in these Terms excludes or limits liability for death, personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by Texas or federal law.

8. Warranty on Workmanship

We stand behind our work. The specific warranty terms for each job — including duration and scope — are stated in the written work authorization. In general, our workmanship warranty does not cover damage caused by subsequent events, acts of nature, failure by the property owner to maintain the repaired area, or pre-existing conditions not within the scope of the authorized work.

9. Intellectual Property

All content on this Site — including text, images, logos, graphics, and layout — is owned by or licensed to San Antonio Flood Damage Restoration and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any Site content without our prior written permission.

10. Third-Party Links

This Site may contain links to third-party websites for your convenience. We do not control those sites, do not endorse their content, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict-of-law provisions. Any dispute arising out of these Terms or the Services shall be resolved in the state or federal courts located in Bexar County, Texas, and you consent to the exclusive jurisdiction of those courts. Before initiating formal legal proceedings, both parties agree to attempt resolution through good-faith negotiation.

12. Changes to These Terms

We may revise these Terms at any time by updating this page. The revised Terms will carry a new "Last updated" date. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

13. Contact Us

If you have questions about these Terms, please contact us: